This incident has been resolved. We're reviewing the re-processed data to ensure the accuracy of the metrics.
Posted Feb 20, 2020 - 12:45 UTC
Update
We are continuing to monitor for any further issues. We're still processing requests that happened between Feb 16, 2020, 11:30 PM and Feb 17, 2020, 1:00 PM (UTC) and you might experience delays or changes on these windows.
Posted Feb 19, 2020 - 11:33 UTC
Monitoring
Real-Time Analytics was fixed and we're monitoring it. We're still processing requests that happened between Feb 15, 2020, 10:00 PM and Feb 17, 2020, 1:00 PM (UTC) and you might experience delays or changes on these windows.
Posted Feb 18, 2020 - 00:49 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 17, 2020 - 12:35 UTC
Investigating
We're investigating performance issues on Analytics.
Posted Feb 17, 2020 - 11:57 UTC
This incident affected: Data Services (Real-Time Metrics).