All Systems Operational

About This Site

We are continuously monitoring the status of our network, platform and services. In the event of an interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please open a Ticket for assistance.

Data Services Operational
Real-Time Events (Beta) Operational
Data Streaming Operational
Real-Time Analytics Operational
Edge Network: Asia Operational
China, Guangzhou (CAN) Operational
China, Shanghai (SHA) Operational
Edge Network: Europe Operational
France, Paris (CDG) Operational
Edge Network: North America Operational
Canada, Montreal (YUL) Operational
USA, Miami (MIA) Operational
USA, New York (JFK) Operational
USA, Orlando (MCO) Operational
USA, Tampa (TPA) Operational
Edge Network: Latin America Operational
Argentina, Buenos Aires (AEP) Operational
Brazil, Belém (BEL) Operational
Brazil, Belo Horizonte (PLU) Operational
Brazil, Brasilia (BSB) Operational
Brazil, Campinas (VCP) Operational
Brazil, Cuiabá (CGB) Operational
Brazil, Curitiba (CWB) Operational
Brazil, Florianópolis (FLN) Operational
Brazil, Fortaleza (FOR) Operational
Brazil, Franca (FRC) Operational
Brazil, Londrina (LDB) Operational
Brazil, Manaus (MAO) Operational
Brazil, Natal (NAT) Operational
Brazil, Porto Alegre 1 (POA) Operational
Brazil, Porto Alegre 2 (POA) Operational
Brazil, Porto Alegre 3 (POA) Operational
Brazil, Porto Alegre 4 (POA) Operational
Brazil, Recife (REC) Operational
Brazil, Rio de Janeiro 1 (SDU) Operational
Brazil, Rio de Janeiro 2 (SDU) Operational
Brazil, Rio de Janeiro 3 (SDU) Operational
Brazil, Salvador (SSA) Operational
Brazil, São Paulo 1 (CGH) Operational
Brazil, São Paulo 2 (CGH) Operational
Brazil, São Paulo 3 (CGH) Operational
Brazil, São Paulo 4 (CGH) Operational
Brazil, São Paulo 5 (CGH) Operational
Brazil, Santos (SSZ) Operational
Brazil, Vitória (VIX) Operational
Chile, Santiago (SCL) Operational
Colombia, Bogota (BOG) Operational
Peru, Lima (LIM) Operational
Edge Services Operational
Application Acceleration Operational
Caching Operational
DDoS Protection Operational
Edge Firewall Operational
Edge Functions Operational
Image Optimization Operational
Load Balancer Operational
Web Application Firewall Operational
Origin Services Operational
Cloud Storage Operational
Live Ingest Operational
Media Packager Operational
Management & APIs Operational
APIs Operational
Real-Time Manager Operational
Real-Time Purge Operational
Support Phone Numbers Operational
Support Ticket System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2019

No incidents reported today.

Sep 18, 2019

No incidents reported.

Sep 17, 2019
Resolved - The incident has been solved.
Sep 17, 15:44 GMT-03:00
Monitoring - We have reverted the changes and the service should be working as expected. There might be some delays on the propagation of the DNS changes.
Sep 17, 15:19 GMT-03:00
Identified - The problem is related to network issues for some recursive resolvers. They are unable to connect to our anycast addresses.
Sep 17, 15:16 GMT-03:00
Investigating - We are currently investigation issues related to resolve the domain api.azionapi.net.
Sep 17, 14:22 GMT-03:00
Resolved - This incident has been resolved.
Sep 17, 13:52 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 08:57 GMT-03:00
Update - We are continuing to work on a fix for this issue.
Sep 15, 18:29 GMT-03:00
Update - We are continuing to work on a fix for this issue.
Sep 14, 18:30 GMT-03:00
Identified - We've identified the problem on Real Time Events and we're working on it. You may experience delays in delivering Real Time Events data.
Sep 14, 10:00 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 17, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 04:00 GMT-03:00
Scheduled - Cloud storage may be partially unavailable during this period.
Sep 16, 14:27 GMT-03:00
Sep 14, 2019
Completed - The scheduled maintenance has been completed.
Sep 14, 10:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:00 GMT-03:00
Scheduled - During the specified time, a maintenance will be performed in Real Time Events, during the first hours you should be without viewing the platform messages, after this time the operation will return to normal.
This maintenance seeks to increase platform stability and performance.
Sep 13, 15:04 GMT-03:00
Sep 12, 2019
Resolved - This incident has been resolved.
Sep 12, 13:32 GMT-03:00
Update - We detected some delay on data delivery during the last few hours which was fixed by adding a new patch fix on the system.
We are continuing to monitor for any further issues.
Sep 11, 14:46 GMT-03:00
Update - We are continuing to monitor for any further issues.
Sep 11, 08:48 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 21:15 GMT-03:00
Identified - We've identified the problem on Real Time Events and we're working on it.
Sep 10, 16:12 GMT-03:00
Investigating - We're investigating performance issues on Real Time Events.
Sep 10, 14:19 GMT-03:00
Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019
Resolved - This incident has been resolved.
Sep 5, 19:16 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 17:27 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 5, 16:33 GMT-03:00