Minor Service Outage

About This Site

We are continuously monitoring the status of our network, platform and services. In the event of an interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please open a Ticket for assistance.

Edge Network: Africa Operational
Johannesburg (JNB) Operational
Edge Network: Asia Operational
China, Hong Kong - (HKG) Operational
Edge Network: Europe Partial Outage
France, Paris (CDG) Operational
Germany, Frankfurt (FRA) Partial Outage
Italy, Milan (MXP) Operational
London, United Kingdom (LYC) Operational
Spain, Madrid (MAD) Partial Outage
Sweden, Stockholm (ARN) Operational
Edge Network: Latin America Partial Outage
Argentina, Buenos Aires 1 (AEP) Operational
Argentina, Buenos Aires 2 (AEP) Partial Outage
Brazil, Aracaju 1 (AJU) Partial Outage
Brazil, Aracaju 2 (AJU) Operational
Brazil, Barueri (CGH) Operational
Brazil, Belem (BEL) Operational
Brazil, Belo Horizonte 1 (PLU) Operational
Brazil, Belo Horizonte 2 (PLU) Operational
Brazil, Belo Horizonte 3 (PLU) Operational
Brazil, Brasília (BSB) Operational
Brazil, Campo Grande (CGR) Operational
Brazil, Campinas (VCP) Operational
Brazil, Cotia (CGH) Operational
Brazil, Cuiabá 1 (CGB) Operational
Brazil, Cuiabá 2 (CGB) Operational
Brazil, Curitiba 1 (CWB) Operational
Brazil, Curitiba 2 (CWB) Operational
Brazil, Florianópolis 1 (FLN) Operational
Brazil, Florianópolis 2 (FLN) Operational
Brazil, Fortaleza 1 (FOR) Operational
Brazil, Fortaleza 2 (FOR) Operational
Brazil, Fortaleza 3 (FOR) Operational
Brazil, Franca (FRC) Operational
Brazil, Goiania (GYN) Operational
Brazil, João Pessoa (JPA) Operational
Brazil, Juazeiro do Norte (JDO) Operational
Brazil, Linhares (VIX) Operational
Brazil, Londrina (LDB) Operational
Brazil, Macapá 1 (MCP) Operational
Brazil, Macapá 2 (MCP) Operational
Brazil, Maceió (MCZ) Operational
Brazil, Manaus 1 (MAO) Partial Outage
Brazil, Manaus 2 (MAO) Operational
Brazil, Natal (NAT) Operational
Brazil, Osasco (CGH) Operational
Brazil, Porto Alegre 1 (POA) Operational
Brazil, Porto Alegre 2 (POA) Operational
Brazil, Porto Alegre 3 (POA) Operational
Brazil, Recife 1 (REC) Operational
Brazil, Recife 2 (REC) Operational
Brazil, Recife 3 (REC) Operational
Brazil, Rio Branco (RBR) Operational
Brazil, Rio de Janeiro 1 (SDU) Operational
Brazil, Rio de Janeiro 2 (SDU) Operational
Brazil, Rio de Janeiro 3 (SDU) Operational
Brazil, Rio de Janeiro 4 (GIG) Operational
Brazil, Rio de Janeiro 5 (GIG) Operational
Brazil, Rio de Janeiro 6 (SDU) Operational
Brazil, Salvador 1 (SSA) Operational
Brazil, Salvador 2 (SSA) Operational
Brazil, Salvador 4 (SSA) Operational
Brazil, São Luis (SLZ) Partial Outage
Brazil, São Paulo 1 (CGH) Operational
Brazil, São Paulo 2 (CGH) Operational
Brazil, São Paulo 3 (CGH) Operational
Brazil, São Paulo 4 (CGH) Operational
Brazil, São Paulo 5 (CGH) Operational
Brazil, Sorocaba 1 (SOD) Operational
Brazil, Sorocaba 2 (SOD) Operational
Chile, Santiago (SCL) Operational
Brazil, Santos (SSZ) Operational
Brazil, Vitória (VIX) Operational
Colombia, Bogota (BOG) Operational
Mexico, Queretaro (QRO) Operational
Peru, Lima (LIM) Operational
Brazil, Manaus 3 (MAO) Partial Outage
Edge Network: North America Partial Outage
USA, Ashburn (IAD) Operational
USA, Atlanta (ATL) Operational
USA, Chicago (MDW) Operational
USA, Dallas (DAL) Operational
USA, Denver (DEN) Operational
USA, Los Angeles (LAX) Operational
USA, Miami (MIA) Operational
USA, New York (EWR) Operational
USA, Orlando (MCO) Operational
USA, Phoenix (PHX) Partial Outage
USA, Santa Clara (SJC) Operational
USA, Seattle (SEA) Operational
Edge Network: Oceania Partial Outage
Sydney, Australia - (SYD) Partial Outage
Edge Services Operational
Application Accelerator Operational
DDoS Protection Operational
Edge Application Operational
Edge Cache Operational
Edge Firewall Operational
Edge Functions Operational
Image Processor Operational
Load Balancer Operational
Tiered Cache Operational
Network Layer Protection Operational
Origin Shield Operational
Web Application Firewall Operational
Live Streaming Operational
Data Services Operational
Data Stream Operational
Edge Pulse Operational
Real-Time Events Operational
Real-Time Metrics Operational
Routing Services Operational
Edge DNS Operational
Management & APIs Operational
APIs Operational
Real-Time Manager Operational
Real-Time Purge Operational
Support Phone Numbers Operational
Support Ticket System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Real Time Metrics/Events Maintenance Oct 25, 2024 03:00-07:00 UTC
We will be undergoing scheduled maintenance on Real Time Metrics and Events during this time. Note that our Edge, Data and Routing services will not be impacted.
Posted on Oct 20, 2024 - 00:33 UTC
Image Processor Maintenance Oct 29, 2024 03:00-05:00 UTC
We will be performing a maintenance on Image Processor product and the service may be delays in image processing or temporary instability for a short period of time.
Posted on Oct 18, 2024 - 16:00 UTC
Past Incidents
Oct 22, 2024
Completed - The scheduled maintenance has been completed.
Oct 22, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:15 UTC
Scheduled - We will be undergoing scheduled maintenance on Real-Time Manager and API during this time. Note that our Edge, Data and Routing services will not be impacted.

Users may experience errors while trying to add or edit Edge Applications.

Oct 22, 10:10 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance on Real-Time Manager and API during this time. Note that our Edge, Data and Routing services will not be impacted.

Users may experience errors while trying to add or edit Edge Applications.

Oct 17, 20:31 UTC
Oct 21, 2024
Resolved - This incident has been resolved.
Oct 21, 12:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 00:15 UTC
Update - Issue has been identified and we are now working on a fix.
Oct 20, 23:49 UTC
Identified - We are currently investigating this issue. Users may have impact in Real-Time Events and Real-Time Metrics services.
Oct 20, 23:34 UTC
Oct 20, 2024
Oct 19, 2024
Completed - The scheduled maintenance has been completed.
Oct 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance on Real Time Metrics and Events during this time. Note that our Edge, Data and Routing services will not be impacted.
Oct 11, 22:06 UTC
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
Resolved - This incident has been resolved.
Oct 14, 17:48 UTC
Monitoring - The datacenter is responsive and all services are operational. We are monitoring the remaining data to be processed, users may still experience some delay in performance
Oct 14, 17:14 UTC
Identified - We have identified an issue with one of our datacenters in Miami, USA. We are currently working to resolve this issue as soon as possible. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.
Oct 14, 14:02 UTC
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Resolved - We've identified minor impact in US based requests in performance issues on Image Processor. Customers may have experienced delay or errors to load images that were not in your Content Delivery cache. The incident started 10/10/2024 21:00 UTC and lasted until 10/11/24 01:30 UTC. The issue was identified and is now resolved
Oct 10, 21:00 UTC
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.