Minor Service Outage

About This Site

We are continuously monitoring the status of our network, platform and services. In the event of an interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please open a Ticket for assistance.

Edge Network: Africa Operational
Johannesburg (JNB) Operational
Edge Network: Asia Operational
China, Hong Kong - (HKG) Operational
Edge Network: Europe Operational
France, Paris (CDG) Operational
Germany, Frankfurt (FRA) Operational
Italy, Milan (MXP) Operational
London, United Kingdom (LYC) Operational
Spain, Madrid (MAD) Operational
Sweden, Stockholm (ARN) Operational
Edge Network: Latin America Partial Outage
Argentina, Buenos Aires 1 (AEP) Operational
Argentina, Buenos Aires 2 (AEP) Operational
Brazil, Aracaju 1 (AJU) Operational
Brazil, Aracaju 2 (AJU) Operational
Brazil, Barueri (CGH) Operational
Brazil, Belem (BEL) Operational
Brazil, Belo Horizonte 1 (PLU) Operational
Brazil, Belo Horizonte 2 (PLU) Operational
Brazil, Belo Horizonte 3 (PLU) Operational
Brazil, Brasília (BSB) Operational
Brazil, Campo Grande (CGR) Operational
Brazil, Campinas (VCP) Operational
Brazil, Cotia (CGH) Operational
Brazil, Cuiabá 1 (CGB) Operational
Brazil, Cuiabá 2 (CGB) Operational
Brazil, Curitiba 1 (CWB) Operational
Brazil, Curitiba 2 (CWB) Operational
Brazil, Florianópolis 1 (FLN) Operational
Brazil, Florianópolis 2 (FLN) Operational
Brazil, Fortaleza 1 (FOR) Operational
Brazil, Fortaleza 2 (FOR) Operational
Brazil, Fortaleza 3 (FOR) Operational
Brazil, Franca (FRC) Operational
Brazil, Goiania (GYN) Operational
Brazil, João Pessoa (JPA) Operational
Brazil, Juazeiro do Norte (JDO) Operational
Brazil, Linhares (VIX) Operational
Brazil, Londrina (LDB) Operational
Brazil, Macapá 1 (MCP) Operational
Brazil, Macapá 2 (MCP) Operational
Brazil, Maceió (MCZ) Operational
Brazil, Manaus 1 (MAO) Operational
Brazil, Manaus 2 (MAO) Operational
Brazil, Natal (NAT) Operational
Brazil, Osasco (CGH) Operational
Brazil, Porto Alegre 1 (POA) Operational
Brazil, Porto Alegre 2 (POA) Operational
Brazil, Porto Alegre 3 (POA) Operational
Brazil, Recife 1 (REC) Operational
Brazil, Recife 2 (REC) Operational
Brazil, Recife 3 (REC) Operational
Brazil, Rio Branco (RBR) Operational
Brazil, Rio de Janeiro 1 (SDU) Operational
Brazil, Rio de Janeiro 2 (SDU) Operational
Brazil, Rio de Janeiro 3 (SDU) Operational
Brazil, Rio de Janeiro 4 (GIG) Operational
Brazil, Rio de Janeiro 5 (GIG) Operational
Brazil, Rio de Janeiro 6 (SDU) Operational
Brazil, Salvador 1 (SSA) Operational
Brazil, Salvador 2 (SSA) Operational
Brazil, Salvador 4 (SSA) Operational
Brazil, São Luis (SLZ) Operational
Brazil, São Paulo 1 (CGH) Operational
Brazil, São Paulo 2 (CGH) Operational
Brazil, São Paulo 3 (CGH) Operational
Brazil, São Paulo 4 (CGH) Operational
Brazil, São Paulo 5 (CGH) Operational
Brazil, Sorocaba 1 (SOD) Operational
Brazil, Sorocaba 2 (SOD) Operational
Chile, Santiago (SCL) Operational
Brazil, Santos (SSZ) Operational
Brazil, Vitória (VIX) Operational
Colombia, Bogota (BOG) Operational
Mexico, Queretaro (QRO) Operational
Peru, Lima (LIM) Operational
Brazil, Manaus 3 (MAO) Partial Outage
Edge Network: North America Partial Outage
USA, Ashburn (IAD) Operational
USA, Atlanta (ATL) Operational
USA, Chicago (MDW) Partial Outage
USA, Dallas (DAL) Operational
USA, Denver (DEN) Partial Outage
USA, Los Angeles (LAX) Operational
USA, Miami (MIA) Operational
USA, New York (EWR) Partial Outage
USA, Orlando (MCO) Operational
USA, Phoenix (PHX) Operational
USA, Santa Clara (SJC) Operational
USA, Seattle (SEA) Operational
Edge Network: Oceania Partial Outage
Sydney, Australia - (SYD) Partial Outage
Edge Services Operational
Application Acceleration Operational
DDoS Protection Operational
Edge Application Operational
Edge Caching Operational
Edge Firewall Operational
Edge Functions Operational
Image Processor Operational
Load Balancer Operational
L2 Caching Operational
Network Layer Protection Operational
Origin Shield Operational
Web Application Firewall Operational
Live Streaming Operational
Data Services Operational
Data Streaming Operational
Edge Pulse Operational
Real-Time Events Operational
Real-Time Metrics Operational
Routing Services Operational
Intelligent DNS Operational
Management & APIs Operational
APIs Operational
Real-Time Manager Operational
Real-Time Purge Operational
Support Phone Numbers Operational
Support Ticket System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024
Resolved - We identified an issue in our live streaming platform where some browsers that sent the Accept-Encoding: gzip header had transmission errors. Gzip compression has been disabled for browsers compatibility. The issue occurred between 03:00 and 11:00 BRT in the br-east-1 and br-east-2 regions.
Feb 24, 06:00 UTC
Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 23:30 UTC
Monitoring - The issue has been addressed and the platform is running as expected again.

We will continue to monitor our environment.

Feb 22, 23:11 UTC
Investigating - We are currently investigating an incident regarding Real Time Manager access
Feb 22, 23:05 UTC
Feb 21, 2024
Resolved - During this period, live streaming users from the endpoints Live Streaming BR-US below may have experienced connection instabilities and delay increase.
Feb 21, 13:50 UTC
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - This incident has been resolved.
Feb 19, 19:45 UTC
Monitoring - The incident was mitigated, we are currently monitoring the content delivery experience
Feb 19, 18:27 UTC
Investigating - We are currently investigating the issue
Feb 19, 18:19 UTC
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Resolved - Our team has identified that log delivery delays occurred on Real Time Metrics service started at 10:45 BRT. Problem was solved and we are now working to identify the root cause.
Feb 15, 14:00 UTC
Feb 14, 2024

No incidents reported.