All Systems Operational

About This Site

We are continuously monitoring the status of our network, platform and services. In the event of an interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please open a Ticket for assistance.

Data Services Operational
Real-Time Events (Beta) Operational
Data Streaming Operational
Real-Time Analytics Operational
Edge Network: Asia Operational
China, Guangzhou (CAN) Operational
China, Shanghai (SHA) Operational
Edge Network: Europe Operational
France, Paris (CDG) Operational
Edge Network: North America Operational
Canada, Montreal (YUL) Operational
USA, Miami (MIA) Operational
USA, New York (JFK) Operational
USA, Orlando (MCO) Operational
USA, Tampa (TPA) Operational
Edge Network: Latin America Operational
Argentina, Buenos Aires (AEP) Operational
Brazil, Belém (BEL) Operational
Brazil, Belo Horizonte (PLU) Operational
Brazil, Brasilia (BSB) Operational
Brazil, Campinas (VCP) Operational
Brazil, Cuiabá (CGB) Operational
Brazil, Curitiba (CWB) Operational
Brazil, Florianópolis (FLN) Operational
Brazil, Fortaleza (FOR) Operational
Brazil, Franca (FRC) Operational
Brazil, Londrina (LDB) Operational
Brazil, Manaus (MAO) Operational
Brazil, Natal (NAT) Operational
Brazil, Porto Alegre 1 (POA) Operational
Brazil, Porto Alegre 2 (POA) Operational
Brazil, Porto Alegre 3 (POA) Operational
Brazil, Porto Alegre 4 (POA) Operational
Brazil, Recife (REC) Operational
Brazil, Rio de Janeiro 1 (SDU) Operational
Brazil, Rio de Janeiro 2 (SDU) Operational
Brazil, Rio de Janeiro 3 (SDU) Operational
Brazil, Salvador (SSA) Operational
Brazil, São Paulo 1 (CGH) Operational
Brazil, São Paulo 2 (CGH) Operational
Brazil, São Paulo 3 (CGH) Operational
Brazil, São Paulo 4 (CGH) Operational
Brazil, São Paulo 5 (CGH) Operational
Brazil, Santos (SSZ) Operational
Brazil, Vitória (VIX) Operational
Chile, Santiago (SCL) Operational
Colombia, Bogota (BOG) Operational
Peru, Lima (LIM) Operational
Edge Services Operational
Application Acceleration Operational
Caching Operational
DDoS Protection Operational
Edge Firewall Operational
Edge Functions Operational
Image Optimization Operational
Load Balancer Operational
Web Application Firewall Operational
Origin Services Operational
Distributed Cloud Storage Operational
Live Ingest Operational
Media Packager Operational
Management & APIs Operational
APIs Operational
Real-Time Manager Operational
Real-Time Purge Operational
Support Phone Numbers Operational
Support Ticket System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2019

No incidents reported today.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019
Resolved - This incident has been resolved.
May 15, 17:51 GMT-03:00
Monitoring - The problem is fixed and we're monitoring our systems.
May 15, 13:09 GMT-03:00
Investigating - We're investigating performance issues on Distributed Cloud Storage.
May 15, 11:02 GMT-03:00
May 14, 2019

No incidents reported.

May 13, 2019
Resolved - This incident has been resolved.
May 13, 14:38 GMT-03:00
Update - We are continuing to monitor for any further issues.
May 13, 10:57 GMT-03:00
Monitoring - We've fixed the problem and we're monitoring affected platforms.
May 13, 04:29 GMT-03:00
Identified - This incident affected: Origin Services (Distributed Cloud Storage, Live Ingest, Media Packager), Edge Network: North America (USA, Miami (MIA)), and Data Services (Real-Time Analytics, Data Streaming).
May 13, 04:20 GMT-03:00
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019
Resolved - This incident has been resolved.
May 10, 08:23 GMT-03:00
Identified - We're experiencing an delay on Analytics metrics, we are currently working on a fix.
May 9, 10:57 GMT-03:00
May 8, 2019
Resolved - This incident has been resolved.
May 8, 14:29 GMT-03:00
Update - We are continuing to monitor for any further issues.
May 8, 09:05 GMT-03:00
Update - We are continuing to monitor for any further issues.
May 8, 06:46 GMT-03:00
Monitoring - We've fixed the problem and we're monitoring affected platforms.
May 8, 06:23 GMT-03:00
Identified - We're investigating a major network outage in one datacenter in Miami, FL, USA
May 8, 05:38 GMT-03:00
May 7, 2019
Resolved - This incident has been resolved.
May 7, 19:59 GMT-03:00
Monitoring - We've fixed the issue and we're currently monitoring the application
May 7, 18:09 GMT-03:00
Investigating - We've investigating a issue on Real-Time Manager.
May 7, 17:45 GMT-03:00
Resolved - This incident has been resolved.
May 7, 10:27 GMT-03:00
Identified - We've identified the problem on Cloud Storage and we're working on it. You might experience performance issues to load files that were not in your Content Delivery cache, which normally represents 1 to 5% of your requests.
May 7, 10:22 GMT-03:00
May 6, 2019

No incidents reported.