A fix has been implemented and we are monitoring the results.
Posted May 14, 2025 - 15:58 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 14, 2025 - 14:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 14, 2025 - 14:20 UTC
Investigating
We are currently investigating a critical network-related issue affecting our Ashburn, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.
Posted May 14, 2025 - 12:36 UTC
This incident affected: Data Services (Data Stream, Real-Time Events, Real-Time Metrics).