Performance issues on Real Time Analytics

Incident Report for Azion Technologies

Resolved

The incident has been resolved, although we keep processing some metrics windows for a while.
Posted Apr 08, 2020 - 14:05 UTC

Update

We've started processing lost metric windows and continued to monitor for further issues.
Posted Apr 07, 2020 - 18:41 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 07, 2020 - 03:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2020 - 22:39 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 06, 2020 - 18:56 UTC

Identified

We've identified a problem on Real Time Analytics and we're working on it. You might experience delays on Analytics data available through Azion Real Time Manager and Azion API.
Posted Apr 06, 2020 - 18:20 UTC
This incident affected: Data Services (Real-Time Metrics).