User Authentication Issues
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 2025 - 18:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 15, 2025 - 15:44 UTC
Investigating - We are currently investigating an issue affecting user login and authentication. Our team is working to restore normal functionality as quickly as possible.
Sep 15, 2025 - 13:48 UTC

About This Site

We are continuously monitoring the status of our network, platform and services. In the event of an interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please open a Ticket for assistance.

Edge Network: Africa Operational
Johannesburg (JNB) Operational
Edge Network: Asia Operational
China, Hong Kong - (HKG) Operational
Edge Network: Europe Partial Outage
France, Paris (CDG) Operational
Germany, Frankfurt (FRA) Operational
Italy, Milan (MXP) Partial Outage
London, United Kingdom (LYC) Operational
Spain, Madrid (MAD) Operational
Sweden, Stockholm (ARN) Operational
Edge Network: Latin America Partial Outage
Argentina, Buenos Aires 1 (AEP) Operational
Argentina, Buenos Aires 2 (AEP) Partial Outage
Brazil, Aracaju 1 (AJU) Partial Outage
Brazil, Aracaju 2 (AJU) Operational
Brazil, Barueri (CGH) Operational
Brazil, Belem (BEL) Operational
Brazil, Belo Horizonte 1 (PLU) Operational
Brazil, Belo Horizonte 2 (PLU) Operational
Brazil, Belo Horizonte 3 (PLU) Operational
Brazil, Brasília (BSB) Operational
Brazil, Campo Grande (CGR) Operational
Brazil, Campinas (VCP) Operational
Brazil, Cotia (CGH) Operational
Brazil, Cuiabá 1 (CGB) Operational
Brazil, Cuiabá 2 (CGB) Partial Outage
Brazil, Curitiba 1 (CWB) Operational
Brazil, Curitiba 2 (CWB) Operational
Brazil, Florianópolis 1 (FLN) Operational
Brazil, Florianópolis 2 (FLN) Operational
Brazil, Fortaleza 1 (FOR) Operational
Brazil, Fortaleza 2 (FOR) Operational
Brazil, Fortaleza 3 (FOR) Operational
Brazil, Franca (FRC) Operational
Brazil, Goiania (GYN) Operational
Brazil, João Pessoa (JPA) Operational
Brazil, Juazeiro do Norte (JDO) Operational
Brazil, Linhares (VIX) Partial Outage
Brazil, Londrina (LDB) Operational
Brazil, Macapá 1 (MCP) Operational
Brazil, Macapá 2 (MCP) Operational
Brazil, Maceió (MCZ) Operational
Brazil, Manaus 1 (MAO) Operational
Brazil, Manaus 2 (MAO) Operational
Brazil, Natal (NAT) Operational
Brazil, Osasco (CGH) Operational
Brazil, Porto Alegre 1 (POA) Operational
Brazil, Porto Alegre 2 (POA) Operational
Brazil, Porto Alegre 3 (POA) Operational
Brazil, Recife 1 (REC) Operational
Brazil, Recife 2 (REC) Partial Outage
Brazil, Recife 3 (REC) Operational
Brazil, Rio Branco (RBR) Partial Outage
Brazil, Rio de Janeiro 1 (SDU) Operational
Brazil, Rio de Janeiro 2 (SDU) Operational
Brazil, Rio de Janeiro 3 (SDU) Operational
Brazil, Rio de Janeiro 4 (GIG) Operational
Brazil, Rio de Janeiro 5 (GIG) Operational
Brazil, Rio de Janeiro 6 (SDU) Operational
Brazil, Salvador 1 (SSA) Operational
Brazil, Salvador 2 (SSA) Operational
Brazil, Salvador 4 (SSA) Operational
Brazil, São Luis (SLZ) Operational
Brazil, São Paulo 1 (CGH) Operational
Brazil, São Paulo 2 (CGH) Operational
Brazil, São Paulo 3 (CGH) Operational
Brazil, São Paulo 4 (CGH) Operational
Brazil, São Paulo 5 (CGH) Operational
Brazil, Sorocaba 1 (SOD) Operational
Brazil, Sorocaba 2 (SOD) Operational
Chile, Santiago (SCL) Operational
Brazil, Santos (SSZ) Operational
Brazil, Vitória (VIX) Operational
Colombia, Bogota (BOG) Operational
Mexico, Queretaro (QRO) Operational
Peru, Lima (LIM) Operational
Brazil, Manaus 3 (MAO) Partial Outage
Edge Network: North America Partial Outage
USA, Ashburn (IAD) Operational
USA, Atlanta (ATL) Operational
USA, Chicago (MDW) Operational
USA, Dallas (DAL) Operational
USA, Denver (DEN) Operational
USA, Los Angeles (LAX) Operational
USA, Miami (MIA) Operational
USA, New York (EWR) Operational
USA, Orlando (MCO) Operational
USA, Phoenix (PHX) Partial Outage
USA, Santa Clara (SJC) Operational
USA, Seattle (SEA) Operational
Edge Network: Oceania Operational
Sydney, Australia - (SYD) Operational
Edge Services Operational
Application Accelerator Operational
DDoS Protection Operational
Edge Application Operational
Edge Cache Operational
Edge Firewall Operational
Edge Functions Operational
Image Processor Operational
Load Balancer Operational
Tiered Cache Operational
Network Layer Protection Operational
Origin Shield Operational
Web Application Firewall Operational
Live Ingest Operational
Edge Storage Operational
Edge SQL Operational
Edge AI Operational
Edge Orchestrator Operational
Bot Manager Operational
Digital Certificates Operational
Data Services Operational
Data Stream Operational
Edge Pulse Operational
Real-Time Events Operational
Real-Time Metrics Operational
Routing Services Operational
Edge DNS Operational
Management & APIs Operational
APIs Operational
Real-Time Purge Operational
Support Phone Numbers Operational
Support Ticket System Operational
Azion Console Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 15, 2025

Unresolved incident: User Authentication Issues.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Issue Affecting New Certificate Issuance in Certificate Manager
Resolved - This incident has been resolved.
Sep 13, 14:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 03:05 UTC
Investigating - We experienced an issue in Certificate Manager that affected the issuance of new certificates.
Existing certificates and their renewals were not impacted.
Sep 13, 01:57 UTC
Sep 12, 2025
Degraded Performance in Configuration Propagation
Resolved - This incident has been resolved.
Sep 12, 23:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 15:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 12, 14:36 UTC
Update - We are currently investigating performance issues affecting our Orchestration platform.

Operations such as adding, removing or editing Azion products via the Console or API may take longer than usual. Our engineering team is actively working to identify the root cause and restore full performance as quickly as possible.
Sep 12, 13:56 UTC
Investigating - We are currently investigating this issue.
Sep 12, 13:56 UTC
Performance Issues on Console & APIs
Resolved - This incident has been resolved.
Sep 12, 23:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 21:14 UTC
Investigating - We are currently experiencing intermittent issues with the Azion Console and API, which may result in 5xx errors during some operations.

Our team is actively investigating the cause and working on a fix.
Sep 12, 19:35 UTC
Issue Affecting New Certificate Issuance in Certificate Manager
Resolved - This incident has been resolved.
Sep 12, 20:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 15:14 UTC
Investigating - We experienced an issue in Certificate Manager that affected the issuance of new certificates.
Existing certificates and their renewals were not impacted.
Sep 12, 15:11 UTC
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Console & APIs Outage
Resolved - This incident has been resolved.
Sep 9, 14:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 13:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 9, 13:19 UTC
Investigating - We are currently under performance issues in Console & APIs. Users may take longer than usual or experience errors while using those products.

Our team is already working in a fix and we will provide updates as soon as possible.

Thank you for your understanding.
Sep 9, 13:13 UTC
Sep 8, 2025
Intermittent Errors on Certificate Importation
Resolved - Between September 7th, 07:30 AM and 09:45 AM (BRT), customers experienced intermittent errors and timeouts when importing certificates via Console and API. The issue has since been resolved and the service is operating normally.
Sep 8, 10:30 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025
Degraded Performance in Configuration Propagation
Resolved - This incident has been resolved.
Sep 6, 12:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 23:17 UTC
Investigating - We are currently investigating performance issues affecting our Orchestration platform.

Operations such as adding, removing or editing Azion products via the Console or API may take longer than usual. Our engineering team is actively working to identify the root cause and restore full performance as quickly as possible.
Sep 5, 22:07 UTC
Sep 5, 2025
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Degraded Performance in Configuration Propagation
Resolved - This incident has been resolved.
Sep 2, 16:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 13:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 2, 12:56 UTC
Investigating - We are currently investigating performance issues affecting our Orchestration platform.

Operations such as adding, removing or editing Azion products via the Console or API may take longer than usual. Our engineering team is actively working to identify the root cause and restore full performance as quickly as possible.

All services that are accessible to end-users remain fully active and 100% functional.
Sep 2, 12:17 UTC
Performance issues on Edge Application Functions
Resolved - This incident has been resolved.
Sep 2, 00:05 UTC
Monitoring - A Fix has been implemented and we are now monitoring the results.
Sep 1, 23:57 UTC
Identified - We identified a problem on Edge Application Functions and a fix was implemented. It's important to emphasize that other Azion products were not impacted.
Sep 1, 22:41 UTC
Sep 1, 2025
Performance Issues in Data Services
Resolved - This incident has been resolved.
Sep 1, 15:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 14:57 UTC
Investigating - We have identified an issue with one of our datacenters. Users may experience performance issues in Data Services such as Data Stream, Real-Time Events and Real-Time Metrics.
Sep 1, 14:16 UTC
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